Delete Your Account

How to request deletion of your Nourli account and data

Last updated: February 27, 2026

Key Points

All your personal data is permanently erased upon deletion
Food photos are never stored - only extracted nutrition data
Request deletion in-app or by emailing privacy@nourli.health
App Store and Google Play subscriptions must be cancelled separately

1.How to Delete Your Account

You can request permanent deletion of your Nourli account and all associated data using either method below.

Option 1: Delete from within the app

Open Nourli and go to Settings
Scroll to the bottom and tap Delete Account
Type DELETE to confirm
Your account and all data are permanently erased immediately

Option 2: Request deletion by email

If you no longer have access to the app or cannot log in, send an email to:

privacy@nourli.health

Include the email address associated with your Nourli account. We will verify your identity and process your deletion request within 30 days, though most requests are completed within 48 hours.

You will receive a confirmation email once your account has been deleted.

2.What Data Is Deleted

When your account is deleted, the following data is permanently and irreversibly erased from our servers:

Account profile (email, name, age, height, weight, activity level)
Food entries and AI nutrition analysis results
Water intake history
Weight measurements
Burned calories records
Goals and nutrition targets
Fasting sessions
AI coach conversations
Achievements and progress data
App settings and preferences
Data exports (if any)
RevenueCat subscription record (GDPR deletion)

3.Data Retention After Deletion

Nourli does not retain any personal data after account deletion. Specifically:

All personal data listed above is permanently erased with no recovery period
Food photos are never stored on our servers - they are processed in memory only and discarded immediately after AI analysis
Anonymous, aggregated analytics data (which cannot identify you) may be retained for service improvement

4.Subscriptions

Deleting your Nourli account does not automatically cancel your subscription. If you subscribed through the App Store or Google Play, you must cancel separately:

Google Play

Open the Google Play Store app, tap your profile icon, then Payments & subscriptions, then Subscriptions. Find Nourli and tap Cancel.

App Store

Open Settings on your iPhone, tap your name, then Subscriptions. Find Nourli and tap Cancel Subscription.

Web (Stripe)

If you subscribed on the web, your billing is cancelled automatically when your account is deleted. No further action is needed.

5.Export Your Data First

Before deleting your account, you may want to export a copy of your data. Nourli supports full data export in JSON or CSV format.

To export: open Nourli, go to Settings, and tap Export Data. You will receive a download link valid for 24 hours. If you cannot access the app, email privacy@nourli.health to request an export before deletion.

For more information about how Nourli handles your data:

Need Help?

We typically respond within 48 hours

Email Privacy Team