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Nourli

Terms of Service

Please read these terms carefully before using Nourli

Last updated: January 14, 2026

Agreement to Terms

By accessing and using Nourli ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to abide by the above, please do not use this service.

These Terms apply to all visitors, users, and others who access or use our Service, including our mobile web app and Progressive Web Application (PWA).

Description of Service

Nourli is an AI-powered nutrition tracking application that helps users:

  • Log food intake through photo analysis using artificial intelligence
  • Track calories, macronutrients, and nutritional information
  • Set and monitor nutrition goals
  • View analytics and progress reports
  • Manage user profiles and dietary preferences

Our Service uses OpenAI's GPT-4 technology to analyze food photos and provide nutritional estimates. These are estimates and should not replace professional medical or nutritional advice.

User Accounts and Beta Access

To use our Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your password and account
  • Promptly notify us of any unauthorized use of your account
  • Be responsible for all activities under your account

Beta Access: During the beta period, access requires an invite code. Beta users receive full access to all features at no cost. When the beta period ends, continued use will require a paid subscription.

Subscription and Billing

After the beta period ends, continued use requires a Premium subscription at $20/month, which includes:

  • AI-powered food analysis
  • Complete nutrition tracking
  • Advanced analytics and insights
  • Data export and full history access

Subscriptions automatically renew monthly unless cancelled. You may cancel at any time through your account settings. Billing is handled securely through Stripe. All fees are non-refundable except as required by law.

AI Analysis Disclaimer

Important Medical Disclaimer

Our AI-powered nutritional analysis provides estimates only and should not be considered medical advice. The Service is not intended to diagnose, treat, cure, or prevent any disease.

  • Nutritional values are estimates and may not be 100% accurate
  • Always consult healthcare professionals for dietary and medical advice
  • The Service is not suitable for managing medical conditions without professional oversight
  • Users with food allergies or dietary restrictions should verify all information independently

Privacy and Data Handling

We are committed to protecting your privacy:

  • No Photo Storage: Food photos are processed in memory and never stored on our servers
  • Data Security: Personal and nutrition data is encrypted and stored securely
  • Third-Party Services: We use Supabase for data storage and OpenAI for image analysis
  • Analytics: We collect anonymous usage data to improve the Service

For complete details, please review our Privacy Policy.

Prohibited Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Upload harmful, offensive, or inappropriate content
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated systems to access the Service without permission

User Content

You retain ownership of any content you submit to the Service (such as food photos, notes, and meal descriptions). By submitting content, you grant us a limited license to process, analyze, and store this content solely to provide the Service to you.

We reserve the right to remove, modify, or refuse any user content that:

  • Violates these Terms or applicable laws
  • Is harmful, offensive, or inappropriate
  • Infringes on third-party intellectual property rights
  • We reasonably believe may create liability or harm for Nourli, our users, or third parties

You are solely responsible for the content you submit and the consequences of sharing it through the Service.

Account Termination and Suspension

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without cause, and with or without prior notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms or any applicable laws
  • Conduct that we determine is harmful to other users or the Service
  • Fraudulent, abusive, or illegal activity
  • Non-payment of subscription fees when due
  • Extended periods of inactivity
  • Request by law enforcement or government agencies

Upon termination, your right to use the Service will immediately cease. We may delete your account data in accordance with our data retention policies and Privacy Policy. Any provisions of these Terms that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time through your account settings or by contacting us. Termination does not entitle you to a refund of any fees paid.

Service Availability and Modifications

While we strive to provide reliable service, we do not guarantee:

  • Continuous, uninterrupted access to the Service
  • Error-free operation or complete accuracy of AI analysis
  • Compatibility with all devices or internet connections
  • Availability during maintenance periods or system updates

We reserve the right, at any time and without prior notice, to modify, suspend, or discontinue the Service (or any part or feature thereof), temporarily or permanently. This includes the right to:

  • Add, remove, or change features and functionality
  • Impose limits on certain features or restrict access to parts of the Service
  • Change pricing, introduce new fees, or modify subscription terms
  • Cease providing the Service entirely

We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service. For material changes that significantly affect paid subscribers, we will provide reasonable advance notice where practicable.

Limitation of Liability

To the maximum extent permitted by law, Nourli shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, incurred by you or any third party.

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Your sole remedy for dissatisfaction with the Service is to stop using it. This limitation applies to all claims, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory.

Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Nourli, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Any content you submit, post, or transmit through the Service
  • Any claim that your use of the Service caused damage to a third party

This indemnification obligation will survive the termination of your account and these Terms. For EU consumers, this clause applies only to the extent you have acted with willful misconduct or gross negligence.

General Wellness Product

Nourli is a general wellness product intended to help you maintain or encourage a healthy lifestyle through nutrition awareness. It is not a medical device.

  • Nourli does not diagnose, treat, cure, or prevent any disease or medical condition
  • Nutritional estimates are for general informational purposes only
  • The Service does not replace professional medical advice, diagnosis, or treatment
  • Always consult a qualified healthcare provider before making dietary changes, especially if you have a medical condition, food allergies, or are pregnant

Eligibility

You must be at least 13 years old to use Nourli. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. By using Nourli, you represent and warrant that you meet these eligibility requirements.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania and applicable European Union law.

If you are a consumer in the European Union, you benefit from mandatory provisions of the consumer protection laws of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation by contacting us at support@nourli.health. If negotiation fails, disputes may be submitted to the courts of the Republic of Lithuania, or, if you are an EU consumer, to the courts of your place of residence.

EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through:

  • Email notification to registered users
  • In-app notifications
  • Updates to this page with revised effective date

Continued use of the Service after changes constitutes acceptance of the new Terms.

General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nourli regarding your use of the Service, and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Nourli.

Assignment. You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice to you, including in connection with a merger, acquisition, or sale of assets.

Force Majeure. We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, internet or network failures, or third-party service outages.

Headings. The section headings in these Terms are for convenience only and have no legal or contractual effect.

Questions About These Terms?

We're here to help clarify any questions about our Terms of Service

Contact Support

support@nourli.health